| FACE-2-FACE: 28 Jun 18

WITH AARON Christian, Business Development Manager NSW/ACT Norwegian Cruise Line – What motivates you in your career: I’m driven by innovation, from a technological and client service perspective.

Our industry is so competitive, so finding that unique edge is a constant motivation that I’m also able to have fun with.

2. Most common assumption people make about your job?

It’s been said many times in previous responses before so it will come as no surprise that the most common assumption about sales roles in travel is that we host clients on famils approximately 300 days of the year.

3. What is the key to building great relationships with agents?

Listen to what your client needs, follow up and have a presence. This will build mutual trust and respect.

4. Biggest challenge facing the industry?

System upgrades and overhauls as a result of the advancement of technology available. It’s ultimately a good thing for everyone but it can and will take time to roll these out effectively.

5. Advice for up-and-comers?

From a sales perspective, approach the way you perform in any situation as though it’s your own brand you’re representing and you can’t fail.

6. What was your best fam?

I took a fantastic cruise from Istanbul along the Turkish coastline to Limassol several years ago and would revisit the region in a heartbeat.

7. My next cruise will be…

A seven-day Hawaiian Islands cruise with NCL.

8. Favourite cruise destination?

Alaska.

9. Celebrity you’d like to cruise with?

Ricky Gervais.

10. Favourite thing to do in port?

Find a good local haunt and its renowned delicacy while shooting the breeze with some locals.

11. When not at work, how do you spend your time?

Entertaining my daughter (three) and our new pup Fred! Outside of that, my partner and I get about an hour a week to throw on some Netflix.