WITH Joel Katz MD, CLIA Australasia Education is key As CRUISING’S global renaissance gathers pace, education and training have become more important than ever. The most highly trained travel agents are also the most successful travel agents, so a huge focus for CLIA this year will be on providing education...
WITH Joel Katz
MD, CLIA Australasia
Education is key
As CRUISING’S global renaissance gathers pace, education and training have become more important than ever.
The most highly trained travel agents are also the most successful travel agents, so a huge focus for CLIA this year will be on providing education to ensure our members stand out in a competitive retail environment.
This week we announced our CLIA LIVE program for 2023, offering two-day training events in six cities between Mar and May.
CLIA LIVE gives agents the chance to learn from multiple cruise lines in the one place at the one time.
It’s an ideal opportunity to catch up on what’s new, get the latest product insight, and connect with the industry.
CLIA is also preparing for the next intake of candidates for our Masters Program.
This is our highest level of certification, designed to help travel agents stand out as cruise specialists and move into an environment beyond mainstream selling.
It’s a six-week course beginning 20 Mar, available to CLIA members with Ambassador status.