| FACE-2-FACE: 18 Jan 19

LIZ

Sawers

Director, Sales Australia and New Zealand, Viking Cruises.

1. What motivates you in your career?

Travel has always been a passion of mine and I find it incredibly rewarding being able to inspire people to travel, to learn about different cultures and expand their horizons. Viking has been a perfect fit for me as our dynamic growth has opened up an endless array of opportunities.

2. What is the key to building great relationships with travel agents?

Building trust. You need good listening skills, be empathetic and fair and always follow through.

3. Biggest challenge facing the industry?

Our industry is continually evolving and exploring new destinations. With its phenomenal growth comes our challenge to ensure cruise companies and their guests respect the environment and places they visit.

4. Advice for up-and-comers?

Perseverance, as this is an amazing fast-moving industry that has so much to offer. Be open to opportunities and if possible get a mentor, someone you can learn the ropes from which can be extremely valuable for success and advancement.

5. Celebrity you’d like to cruise with?

Joanna Lumley — as she’s a true “Viking” and godmother of Viking Odin, one of our longships. Oh, and I do love a bubble or two!

6. Favourite cruise destination?

I loved Alaska and the Inside Passage – amazing wildlife.