| Fred Olsen rework

FRED Olsen Cruise Lines has announced an internal restructure, creating a new division for its product and customer service functions.

The new unit will be headed by Clare Ward who has been promoted to director of product and customer services after four years at the line.

Jeremy Hatton has been promoted to head of customer services, while Neil Herbert continues to lead the sales team.

“The intention of these important changes…is to continue to put the customer at the heart of everything that we do,” said md Mike Rodwell.