PRIVATELY-OWNED cruise company MSC Cruises has announced the launch of Zoe, an industry-first on board digital personal assistant. The bespoke device has been specifically designed for use in cabins on MSC Bellissima, and aims to provide guests with a simple way to access information that has traditionally been asked at...
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PRIVATELY-OWNED cruise company MSC Cruises has announced the launch of Zoe, an industry-first on board digital personal assistant.
The bespoke device has been specifically designed for use in cabins on MSC Bellissima, and aims to provide guests with a simple way to access information that has traditionally been asked at the guest relations desk.
Installation of the device “puts the guests in control of their cruise” by tailoring the way they receive information based on their individual needs, allowing cabin crew to focus on more specific support.
The device will be available in seven different languages, and forms part of a close partnership between MSC Cruises and Samsung.
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