NORWEGIAN Cruise Line has reduced the compensation for pax on Norwegian Star’s 18 Feb and 24 Feb sailings, following technical troubles with the ship’s propulsion system (CW 31 Jan). NCL explained the later cruise ports were “unlikely to be as affected as originally anticipated”. On Tue NCL was offering $500pp...
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NORWEGIAN Cruise Line has reduced the compensation for pax on Norwegian Star’s 18 Feb and 24 Feb sailings, following technical troubles with the ship’s propulsion system (CW 31 Jan).
NCL explained the later cruise ports were “unlikely to be as affected as originally anticipated”.
On Tue NCL was offering $500pp on board credit plus a future cruise credit of 50% of the fare paid for their 19-night 18 Feb sailing, but is now providing $250pp on board credit and a 25% future cruise credit.
The same goes for the 13-night dep on 24 Feb, which has been reduced from $350pp on board credit and 50% cruise credit to $175pp and 25% respectively.
A disgruntled passenger on two of the affected sailings told CW that guests were hostile and angry at the level of compensation, but NCL told CW “feedback on the offer has so far been positive”.
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